Shanthi Aquatech Chennai

These Terms and Conditions outline the rules and regulations for the use of Shanthi Aquatech’s website and services. By accessing this website or availing of our services, you accept these terms and conditions in full. Please read the following terms carefully.

1. Introduction

Welcome to Shanthi Aquatech. The following terms govern the usage of our website, products, and services. By using any of these services, you agree to comply with these terms. If you disagree with any part of the terms, you must discontinue use immediately.

2. Products and Services

Shanthi Aquatech provides water purification products, water softeners, and related services. The product information provided on this website is for general informational purposes. We reserve the right to modify product offerings and specifications at any time without prior notice.

3. Payments

- Payments must be made in full at the time of purchase unless otherwise agreed upon.
- We accept various payment methods, and details of these will be provided at the time of purchase.

4. Delivery and Installation

- Shanthi Aquatech provides free delivery and free installation for our products within designated service areas.
- Delivery timelines are subject to availability and will be communicated at the time of purchase. Delays may occur due to unforeseen circumstances, for which we are not liable.
- Once the product is delivered, our team will handle installation to ensure optimal functionality.

5. Warranties

- The warranty on all our products is provided by the product's brand and covers manufacturing defects. This warranty does not cover damages resulting from improper use, accidents, or unauthorized repairs.
- Warranty claims must be made within the warranty period specified by the brand and are subject to inspection by our team.

6. Service and Maintenance

- Shanthi Aquatech provides three complimentary service visits within the first year of purchase. These include routine maintenance, filter changes, and system checks.
- Additional services beyond the complimentary visits will incur a service charge, which will be communicated upfront.
- The warranty on all our products is provided by the product's brand and covers manufacturing defects. This warranty does not cover damages resulting from improper use, accidents, or unauthorized repairs.

7. Return and Refund Policy

- Products may be returned within 7 days of purchase if found to be defective or unsatisfactory. To qualify for a return, the product must be unused, in its original packaging, and accompanied by proof of purchase.
- Refunds for eligible returns will be processed within 10 business days. Shipping fees are non-refundable.
- Custom or personalized items are non-returnable unless defective.

8. Customer Obligations

- It is the customer’s responsibility to ensure that all provided information (including delivery addresses and contact details) is accurate and up-to-date.
- The customer is also responsible for providing access to the installation area and maintaining the product in accordance with the instructions provided.

9. Limitation of Liability

- Shanthi Aquatech is not liable for any damages, losses, or injury arising from the use of our products or services unless caused by gross negligence or intentional misconduct.
- We are not responsible for any indirect or consequential damages, such as loss of income or loss of opportunity, resulting from product malfunction or delayed delivery.

10. Intellectual Property

All intellectual property rights, including but not limited to trademarks, logos, and content on the website, are owned by Shanthi Aquatech. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

11. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience and do not imply endorsement by Shanthi Aquatech. We are not responsible for the content or practices of third-party websites.

12. Privacy Policy

Shanthi Aquatech is committed to protecting your privacy. Any personal information collected during the course of business will be handled in accordance with our Privacy Policy. We do not share your personal information with third parties without your explicit consent, except where required by law.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms will be subject to the exclusive jurisdiction of the courts in [City], Tamil Nadu.

14. Changes to Terms

Shanthi Aquatech reserves the right to modify or update these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on our website.

15. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us at:
Email: shanthi.aqua.tech@gmail.com
Phone: +91 96263 32424
Address: Old No. 59, New No. 72, Medavakkam Main Road, Gandhi Nagar, Keelkattalai, Chennai 600117, India


By continuing to use our website or services, you acknowledge that you have read, understood, and agree to these Terms and Conditions.